Customer Experience Associate - Gatineau, Lorraine & Gatineau, Lorraine & Verendrye (part-time, 15h/week)

TD Bank

Gatineau, Quebec, Canada
Base: 22.50 cad - 28.33 cad; bonus/equity: not spe...
Customer service operations
Financial transaction processing
Client needs assessment
TD Canada Trust is the front-line staff of TD, building strong client relationships through customer service operations and providing advice on TD's products and solutions

Job Summary

  • TD Canada Trust is the front-line staff of TD, building strong client relationships through customer service operations and providing advice on TD's products and solutions.
  • As a Customer Experience Associate, you will process financial transactions accurately, understand client needs to recommend suitable banking solutions, and resolve client concerns.
  • TD offers growth opportunities, skill development, and a competitive Total Rewards package including base salary, variable compensation, health and well-being benefits, and career development programs.

Matching Summary

TD Canada Trust is the front-line staff of TD, building strong client relationships through customer service operations and providing advice on TD's products and solutions.

Salary

Base: 22.50 CAD - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations
  • Financial transaction processing
  • Client needs assessment
  • Promote banking solutions
  • Positive client experience

Nice-to-have

  • Warm and engaging interaction
  • Responsible ownership mindset
  • Teamwork and collaboration
  • Continuous operational improvement

Key Requirements

  • High school diploma or equivalent
  • 1+ year relevant experience
  • Proficiency in MS Office Suite
  • Bilingualism (French/English) in Quebec

Work Rights

Not specified

Tailored Resume

Cover Letter