Global Customer Innovation Manager - Cdi - H/f

Pierre Fabre

**
5+ years of customer engagement experience
Strong understanding of hcp engagement models
Experience with crm tools like salesforce
** Pierre Fabre is seeking a Global Customer Innovation Manager to enhance their omnichannel engagement strategy within the Global Customer Excellence team. The role requires strong collaboration across franchises and markets to improve Health Care Professional (HCP) engagement while leveraging best practices in customer relationship management. **

Job Summary

  • You will lead the design and rollout of initiatives that enhance our understanding and engagement of Healthcare Professionals (HCPs). This position is instrumental in bridging franchise, medical, and affiliates operational teams. Opportunity to lead impactful projects that directly improve the customer experience and advance healthcare engagement globally.

Matching Summary

Match Score: 75

** Pierre Fabre is seeking a Global Customer Innovation Manager to enhance their omnichannel engagement strategy within the Global Customer Excellence team. The role requires strong collaboration across franchises and markets to improve Health Care Professional (HCP) engagement while leveraging best practices in customer relationship management. **

Skills & Requirements

Must-have

  • 5+ years of customer engagement experience
  • Strong understanding of HCP engagement models
  • Experience with CRM tools like Salesforce

Nice-to-have

  • Fluent in English and additional languages
  • Strategic mindset with hands-on execution
  • Excellent communication and stakeholder management skills

Key Requirements

  • Master’s degree in Business, Marketing, or Digital
  • Proven experience leading complex, cross-market projects

Work Rights

Not specified

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