Revenue Tax Technician - Greenville

North Carolina Department of Revenue

Greenville, North Carolina, United States
Base: $41,206 - $72,113; bonus/equity: not specifi...
Hybrid
Excellent written and oral communication skills
Ability to prioritize and multitask effectively
Experience working with customers in call queues
The North Carolina Department of Revenue is seeking a Revenue Tax Technician to assist taxpayers with compliance through inbound and outbound calls

Job Summary

  • The North Carolina Department of Revenue is seeking a Revenue Tax Technician to assist taxpayers with compliance through inbound and outbound calls.
  • Employees will enjoy excellent benefits including the best funded pension plan in the nation, twelve paid holidays, and fourteen vacation days.
  • This hybrid position requires working in the Greenville office for a minimum of two days per week while handling general tax inquiries and payment plans.

Matching Summary

The North Carolina Department of Revenue is seeking a Revenue Tax Technician to assist taxpayers with compliance through inbound and outbound calls.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, pension, 401K, 457 plans, and NCFlex program

Skills & Requirements

Must-have

  • Excellent written and oral communication skills
  • Ability to prioritize and multitask effectively
  • Experience working with customers in call queues
  • Knowledge of tax laws and collection procedures
  • Strong work ethic and time management skills

Nice-to-have

  • Rational behavior during controversial interactions
  • Courteous and professional customer service demeanor
  • Experience with Microsoft Word and Excel
  • Background in accounting or business administration
  • Ability to research assets and verify liens

Key Requirements

  • Associate's degree in Business Administration, Accounting, or related field
  • One year of work experience preferably in an accounting-related environment
  • Must meet federal and state criminal background check requirements
  • Must demonstrate tax compliance by filing and paying all NC state taxes owed

Work Rights

Not specified

Tailored Resume

Cover Letter