Senior Windows Platform Operations Engineer (l2)

Interactive Brokers Group, Inc.

Hong Kong, Hong Kong
On-site
Windows server 2012-2019
Vmware horizon view app volumes
Dell desktop hardware
Interactive Brokers Group, Inc. is seeking a Senior Windows Platform Operations Engineer to provide Level 2 support for Windows desktop and server systems, primarily focusing on VMware VDI technology. The ideal candidate will have extensive experience with Windows operating systems, strong client-facing skills, and a background in global financial organizations

Job Summary

  • This role encompasses Level 2 End User and Windows system support, requiring knowledge of Desktop Virtualization and responsibility for maintaining, troubleshooting, and supporting issues related to the VMware VDI system and Windows Desktops.
  • You will provide 1st and 2nd level End User Computing (EUC) support, application installations and support for all Regional employees, and participate in the Root Cause Analysis (RCA) process for all VMware & Windows problems.
  • The company offers a competitive salary, annual performance-based bonus and stock grant, excellent health and welfare benefits, and opportunities for career progression in a global company with a growing local presence.

Matching Summary

Match Score: 85

Interactive Brokers Group, Inc. is seeking a Senior Windows Platform Operations Engineer to provide Level 2 support for Windows desktop and server systems, primarily focusing on VMware VDI technology. The ideal candidate will have extensive experience with Windows operating systems, strong client-facing skills, and a background in global financial organizations.

Skills & Requirements

Must-have

  • Windows Server 2012-2019
  • VMware Horizon View App Volumes
  • Dell Desktop hardware
  • HP server hardware
  • Office 365 user management
  • TCP/IP, Subnetting, Routing, SMTP

Nice-to-have

  • Windows Patch Management technologies
  • Large-scale MDM solutions
  • PowerShell scripting
  • Active Directory / DHCP / DNS / Group Policy

Key Requirements

  • 3-5 years of experience implementing and maintaining Windows Desktop / VDI Image
  • 5-10 years of experience supporting Windows Desktop/Server Operating Systems
  • 5-10 years of experience working with Dell Desktop line of hardware
  • 3-5 years of working knowledge of HP server hardware
  • Minimum of 5-10 years of experience in a global financial organization

Work Rights

Not specified

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