Customer Service Administrator

Capita

Manchester, United Kingdom
Base: £24,043; bonus/equity: not specified; benefi...
Hybrid
Processing financial data
Handling customer inquiries
Maintaining customer records
The role will involve processing and entering phone/paper enquiries such data into the computer, handling customer service inquiries and problems via phone, paper, and mail

Job Summary

  • The role will involve processing and entering phone/paper enquiries such data into the computer, handling customer service inquiries and problems via phone, paper, and mail.
  • You will be required to be flexible to work across all back-office teams if support is required.
  • In this role, you will be given fantastic training and development for your career in financial services.

Matching Summary

The role will involve processing and entering phone/paper enquiries such data into the computer, handling customer service inquiries and problems via phone, paper, and mail.

Salary

Base: £24,043; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, voluntary benefits

Skills & Requirements

Must-have

  • Processing financial data
  • Handling customer inquiries
  • Maintaining customer records
  • Communicating verbally and in writing
  • Achieving productivity targets

Nice-to-have

  • Passion for helping people
  • Professional and friendly manner
  • Fast learner
  • Ability to work under pressure

Key Requirements

  • Previous experience in Life & Pensions
  • GCSE Grade C/Nat 5 Grade 4 Maths and English

Work Rights

Not specified

Tailored Resume

Cover Letter