Broadridge Business Process Outsourcing LLC is seeking a Swift Client Services Lead in Frankfurt, Germany, to oversee their global SWIFT Service Bureau, ensuring operational excellence and leading a high-performing client services team. The ideal candidate will possess strong technical knowledge of SWIFT infrastructure and experience in managing client support operations while fostering a collaborative and accountable team environment
Job Summary
Lead, coach, and develop the Swift Client Services team, fostering accountability, collaboration, and continuous improvement.
Oversee day-to-day operations of SWIFT interfaces to ensure global stability and SLA compliance.
Represent the SWIFT Service Bureau in broader modernization and strategic planning initiatives; contribute to automation and process improvement.
Matching Summary
Match Score: 85
Broadridge Business Process Outsourcing LLC is seeking a Swift Client Services Lead in Frankfurt, Germany, to oversee their global SWIFT Service Bureau, ensuring operational excellence and leading a high-performing client services team. The ideal candidate will possess strong technical knowledge of SWIFT infrastructure and experience in managing client support operations while fostering a collaborative and accountable team environment.