DXC Technology is seeking an Associate Manager Software Engineering to handle Level 2 support for web applications, focusing on troubleshooting and resolving technical issues. The ideal candidate will possess strong technical skills, specifically in web application architectures and database management, along with excellent communication abilities
Job Summary
The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms.
They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
Match Score: 85
DXC Technology is seeking an Associate Manager Software Engineering to handle Level 2 support for web applications, focusing on troubleshooting and resolving technical issues. The ideal candidate will possess strong technical skills, specifically in web application architectures and database management, along with excellent communication abilities.
Skills & Requirements
Must-have
Troubleshoot web application issues
Analyze logs and database queries
Incident management and escalation
Collaborate with development teams
Communicate with business users
Nice-to-have
Experience with CI/CD tools
Familiarity with cloud platforms
Proactive in suggesting improvements
Key Requirements
Strong understanding of Java, .net, and visual basic