Service Manager

DXC Technology UK

Gloucester, United Kingdom
5d onsite
Managing business processes
Delivering exceptional customer experience
Incident, problem, and change management
DXC Technology delivers mission-critical services in a secure environment while promoting a people-first agenda, a sense of community, and a healthy work-life balance

Job Summary

  • DXC Technology delivers mission-critical services in a secure environment while promoting a people-first agenda, a sense of community, and a healthy work-life balance.
  • The Service Manager role involves managing business processes, aiming to deliver exceptional customer experience by providing and maintaining excellent services, and reviewing incident, problem, and change management.
  • The company offers competitive compensation, a pension scheme, DXC Select benefits package, Perks at Work discounts, and DXC incentives.

Matching Summary

DXC Technology delivers mission-critical services in a secure environment while promoting a people-first agenda, a sense of community, and a healthy work-life balance.

Skills & Requirements

Must-have

  • managing business processes
  • delivering exceptional customer experience
  • incident, problem, and change management
  • managing risks and resources
  • ITSM framework and delivery platform

Nice-to-have

  • enthusiastic and reliable
  • positive attitude
  • innovative ways to develop strategies
  • strong connections and community
  • inclusive environment

Key Requirements

  • Agile and Scrum Methodologies
  • Entry-level ITIL certification
  • Previous service delivery experience

Work Rights

Not specified

Tailored Resume

Cover Letter