Base: $125,625 - $201,000 usd; bonus/equity: not s...
On-site
People leadership
Operational governance
Executive engagement
Lead, coach, and develop a team of Technical Account Managers supporting customers through embedded, regional, and traveling delivery models
Job Summary
Lead, coach, and develop a team of Technical Account Managers supporting customers through embedded, regional, and traveling delivery models.
Own portfolio-level delivery across assigned agencies, ensuring consistent execution of hardware deployments, software implementations, and integrated workflows.
Serve as the leadership escalation point for agency command staff, IT leadership, and internal Axon stakeholders.
Matching Summary
Lead, coach, and develop a team of Technical Account Managers supporting customers through embedded, regional, and traveling delivery models.
Salary
Base: $125,625 - $201,000 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
people leadership
operational governance
executive engagement
hardware deployments
software implementations
customer success metrics
Nice-to-have
proactive problem-solving
continuous improvement
value articulation
change leadership
data-driven insights
Key Requirements
8+ years of experience in customer-facing technical delivery
5+ years of experience leading senior individual contributors
Bachelor’s degree or equivalent professional experience