Patient registration and demographic data collection
Customer service skills
Knowledge of revenue cycle and financial resource evaluation
The Patient Access Specialist provides access to services provided at the hospital and/or clinic and is responsible for facilitating patient registration flow with high accuracy
Job Summary
The Patient Access Specialist provides access to services provided at the hospital and/or clinic and is responsible for facilitating patient registration flow with high accuracy.
This position requires a high level of customer service skills to establish and enhance positive relationships with patients, co-workers, and families.
Critical to this position is understanding the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement.
Matching Summary
The Patient Access Specialist provides access to services provided at the hospital and/or clinic and is responsible for facilitating patient registration flow with high accuracy.
Skills & Requirements
Must-have
Patient registration and demographic data collection
Customer service skills
Knowledge of revenue cycle and financial resource evaluation
Compliance with legal and ethical documentation
Understanding of healthcare insurance and managed care
Nice-to-have
Medical terminology knowledge
Strong interpersonal communication
Calm and tactful handling of difficult situations
Flexibility and honesty
Knowledge of JCAHO and HIPAA regulations
Key Requirements
High School diploma or equivalent
1 year healthcare experience in inpatient or outpatient setting