Director, Forward Deployed Engineer

Talkdesk

Seattle, United States
Base: $260,000 - $409,000; bonus/equity: eligible ...
On-site
Agentic ai architecture
Multi-agent orchestration
Prompt engineering
The Director of Forward Deployed Engineering is the executive leader responsible for bridging the gap between our core AI product capabilities and the real-world, complex requirements of our largest enterprise customers

Job Summary

  • The Director of Forward Deployed Engineering is the executive leader responsible for bridging the gap between our core AI product capabilities and the real-world, complex requirements of our largest enterprise customers.
  • Lead the global Forward Deployed Engineering department to successfully design and deliver complex Agentic AI and CXA deployments for Tier-1 enterprise customers.
  • Hire, manage, and mentor a team of FDEs, fostering a culture of high-stakes problem solving and continuous learning in the rapidly evolving AI landscape.

Matching Summary

The Director of Forward Deployed Engineering is the executive leader responsible for bridging the gap between our core AI product capabilities and the real-world, complex requirements of our largest enterprise customers.

Salary

Base: $260,000 - $409,000; Bonus/Equity: Eligible for long term incentives (equity) and short term incentives (bonus or commission); Benefits: Medical, Dental, Vision, Life and Disability Insurance, EAP, 401(k), uncapped PTO, 14 paid holidays

Skills & Requirements

Must-have

  • Agentic AI Architecture
  • multi-agent orchestration
  • prompt engineering
  • RAG systems
  • API integrations
  • secure data architecture
  • Python, Javascript, or Typescript

Nice-to-have

  • customer-first mindset
  • high-stakes problem solving
  • continuous learning
  • executive technical authority
  • translating deep tech to business value

Key Requirements

  • Bachelor’s or Master’s degree in Computer Science, AI/ML, or related technical field
  • 9–12 years of experience in software engineering or professional services
  • 5 years in a leadership role managing customer-facing technical teams
  • Proven track record of delivering high-stakes technical projects in complex enterprise environments

Work Rights

Not specified

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