Universal Banker - Farmington Route 6

Mnbankandtrust

Farmington, Connecticut, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Not specified
Retail sales or customer service experience
Strong verbal and interpersonal communication skills
Ability to handle difficult customer conversations
Mnbankandtrust is seeking a Universal Banker for its Farmington, CT branch, focusing on enhancing customer service and sales through effective engagement with both consumer and business banking clients. The ideal candidate will possess strong communication and interpersonal skills, along with a background in retail sales or customer service

Job Summary

  • The role specializes in enhancing branch customer experience through sales, service, and digital engagement for both consumer and business banking clients.
  • Employees are responsible for educating customers on banking solutions, managing appointments, and proactively identifying opportunities to expand relationships.
  • The position requires adherence to strict compliance standards including Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and Know Your Customer (KYC) protocols.

Matching Summary

Match Score: 75

Mnbankandtrust is seeking a Universal Banker for its Farmington, CT branch, focusing on enhancing customer service and sales through effective engagement with both consumer and business banking clients. The ideal candidate will possess strong communication and interpersonal skills, along with a background in retail sales or customer service.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Retail sales or customer service experience
  • Strong verbal and interpersonal communication skills
  • Ability to handle difficult customer conversations
  • Proficiency with internet user-level technology
  • Knowledge of AML, BSA, and KYC processes

Nice-to-have

  • Bilingual capabilities based on branch needs
  • Proven referral and sales ability
  • Empathy and customer centricity
  • Digital fluency and entrepreneurial spirit
  • Critical thinking and adaptability

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum 1 year proven retail sales or customer service experience
  • Registration requirements under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter