Base: $9.00-$11.00 usd ph; bonus/equity: not speci...
On-site
1+ years luxury resort experience
Proficiency with opera alice hotsos systems
Ability to work flexible evenings weekends holidays
The employee is responsible for delivering exceptional guest service across all Front of House functions including Guest Services, Front Desk, and Concierge
Job Summary
The employee is responsible for delivering exceptional guest service across all Front of House functions including Guest Services, Front Desk, and Concierge.
Key duties include managing guest registration, check-outs, luggage assistance, and coordinating amenities while acting as an advocate for the hotel.
The role requires building strong relationships with guests to encourage repeat visits and brand loyalty in a professional manner.
Matching Summary
The employee is responsible for delivering exceptional guest service across all Front of House functions including Guest Services, Front Desk, and Concierge.
Salary
Base: $9.00-$11.00 USD per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
1+ years luxury resort experience
Proficiency with Opera Alice HOTSOS systems
Ability to work flexible evenings weekends holidays
Nice-to-have
Hospitality degree preferred
Strong relationship building skills
Adaptability to changing guest personalities
Key Requirements
1+ years experience as concierge or front of house
Familiarity with hotel systems like Opera Alice HOTSOS