In-associate_l2 Support_ms Engg_advisory_kolkata

PwC

Kolkata, India
L2 support experience required
Servicenow ticket management
Ms stack proficiency
The role involves analyzing and resolving user issues through ServiceNow tickets while adhering to established response standards

Job Summary

  • The role involves analyzing and resolving user issues through ServiceNow tickets while adhering to established response standards.
  • Candidates will coordinate support activities with specialists, validate data, and support testing and documentation processes.
  • PwC offers a vibrant community focused on strategy-led and technology-enabled transformation using Microsoft Dynamics and Azure.

Matching Summary

The role involves analyzing and resolving user issues through ServiceNow tickets while adhering to established response standards.

Skills & Requirements

Must-have

  • L2 Support experience required
  • ServiceNow ticket management
  • MS stack proficiency

Nice-to-have

  • .NET and C# development skills
  • SharePoint Online expertise
  • Team collaboration in shifts
  • Desire for 24x7 coverage support

Key Requirements

  • 3-4 years of experience
  • Bachelor of Engineering degree
  • B.Tech/B.E./MCA qualification

Work Rights

Not specified

Tailored Resume

Cover Letter