Senior Experience Strategist

Wundermanthompson

Copenhagen, Denmark
**
Strategic mindset for customer experiences
Experience in marketing automation and crm
Ability to define omni-channel customer journeys
** Wunderman Thompson is seeking a Senior Experience Strategist for their Copenhagen location, focusing on enhancing customer experiences through marketing automation, personalization, and CRM. The ideal candidate will have a strategic mindset and be adept at building strong relationships with clients to deliver innovative solutions. **

Job Summary

  • The role focuses on humanizing the relationship between brands and consumers by leveraging data and technology to make every moment matter.
  • You will act as an advocate for end-customers, ensuring a cohesive, customer-first approach to marketing automation, personalization, and loyalty at scale.
  • This position requires consulting internally and externally to define engaging omni-channel customer journeys that connect relevant consumer moments through data, tech, content, and insights.

Matching Summary

Match Score: 75

** Wunderman Thompson is seeking a Senior Experience Strategist for their Copenhagen location, focusing on enhancing customer experiences through marketing automation, personalization, and CRM. The ideal candidate will have a strategic mindset and be adept at building strong relationships with clients to deliver innovative solutions. **

Skills & Requirements

Must-have

  • Strategic mindset for customer experiences
  • Experience in marketing automation and CRM
  • Ability to define omni-channel customer journeys
  • Expertise in data-driven connected experiences
  • Strong client-facing stakeholder management skills

Nice-to-have

  • Passion for human-first brand relationships
  • Innovative thinking for global clients
  • Collaboration with cross-functional global teams
  • Knowledge of VML MAP frameworks
  • Experience across FMCG and retail sectors

Key Requirements

  • Senior-level strategic experience
  • Proven track record in customer experience strategy
  • Background in marketing automation and CRM domains

Work Rights

Not specified

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