Dental Provider Relations Representative – Contact Centre

Alberta Blue Cross®

Alberta, Canada
Respond to telephone inquiries
Subscriber verification and benefit eligibility
Online adjudication systems
Alberta Blue Cross® is committed to providing the best health coverage and promoting wellness

Job Summary

  • Alberta Blue Cross® is committed to providing the best health coverage and promoting wellness.
  • The representative will respond to telephone inquiries from providers on various dental program aspects and manage claims.
  • The company values diversity, encourages work-life balance, and offers opportunities for career growth in an innovative, high-energy team-focused environment.

Matching Summary

Alberta Blue Cross® is committed to providing the best health coverage and promoting wellness.

Skills & Requirements

Must-have

  • Respond to telephone inquiries
  • Subscriber verification and benefit eligibility
  • Online adjudication systems
  • Log call details
  • Advanced customer service skills

Nice-to-have

  • Improve workflows and processes suggestions
  • Dental provider feedback recording
  • Team-focused environment
  • Commitment to continuous learning

Key Requirements

  • Temporary (24-month) position
  • Computer proficiency with Microsoft Office
  • Proven customer service experience
  • Commitment to a call centre career

Work Rights

Not specified

Tailored Resume

Cover Letter