R-101455 Online Customer Support Representative

TricorBraun

Competitive compensation pyckages; comprehensive b...
Fully remote
Online customer support
Ecommerce support experience
Order management experience
TricorBraun is seeking a diligent Online Customer Support Representative to join their E-Commerce Team, focusing on customer service and order management. The role is fully remote and offers opportunities for growth within a people-first company known for its innovative packaging solutions

Job Summary

  • In this role, you'll be responsible for guiding customers through online ordering, ensuring accurate and timely order processing, and serving as a key partner to both internal teams and external customers.
  • We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team.
  • Because we’re a well-known and respected leader in packaging, we have many opportunities here.

Matching Summary

Match Score: 85

TricorBraun is seeking a diligent Online Customer Support Representative to join their E-Commerce Team, focusing on customer service and order management. The role is fully remote and offers opportunities for growth within a people-first company known for its innovative packaging solutions.

Salary

Competitive compensation packages; Comprehensive benefits; Retirement plan with employer match

Skills & Requirements

Must-have

  • online customer support
  • ecommerce support experience
  • order management experience
  • strong written communication
  • customer-forward approach
  • ERP and CRM systems familiarity
  • Microsoft Dynamics experience

Nice-to-have

  • people-first company culture
  • friendly and supportive team
  • problem-solving abilities
  • attention to detail

Key Requirements

  • Experience in customer service
  • Experience in ecommerce support
  • Experience in order management
  • Familiarity with ERP and CRM systems
  • Microsoft Dynamics experience
  • Understanding of order processing workflows
  • Experience working with internal teams

Work Rights

Not specified

Tailored Resume

Cover Letter