Customer Service Representative (danish)

David Kennedy Recruitment

Barcelona, Spain
Excellent remuneration based on experience; not sp...
On-site
Native or fluent danish language skills
English proficiency minimum b2 level
Experience with crm and erp systems
The role involves managing customer interactions across phone, email, chat, and CRM systems to ensure timely responses

Job Summary

  • The role involves managing customer interactions across phone, email, chat, and CRM systems to ensure timely responses.
  • Candidates will process orders, provide product information, and track delivery schedules to maintain transparency with clients.
  • The position offers a competitive remuneration package, 23 days of paid annual leave, and opportunities for career growth within a dynamic team.

Matching Summary

The role involves managing customer interactions across phone, email, chat, and CRM systems to ensure timely responses.

Salary

Excellent remuneration based on experience; Not specified; 23 working days of paid annual leave included

Skills & Requirements

Must-have

  • Native or fluent Danish language skills
  • English proficiency minimum B2 level
  • Experience with CRM and ERP systems
  • Order management and customer interaction
  • Technical support for products and services

Nice-to-have

  • Higher education in business or communication
  • Familiarity with SAP or enterprise software
  • Solution-oriented approach to problem solving
  • Ability to multitask under pressure
  • Interest in continuous learning and adaptation

Key Requirements

  • High school diploma or equivalent required
  • Proven experience in customer service or order management
  • Proficiency in CRM platforms and enterprise software

Work Rights

Not specified

Tailored Resume

Cover Letter