Service Operations Manager

KONE International

Beltsville, MD, US
Base: $159,800.00 – $209,790.00; bonus: kone annua...
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5+ years maintenance expertise
Supervisory experience with union workforce
Safety guidelines implementation and monitoring
** KONE International is seeking a Service Operations Manager for their Beltsville, MD location. The ideal candidate will have over five years of experience in maintenance and supervisory roles, with a strong focus on safety, team development, and customer satisfaction. **

Job Summary

  • The mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • You will successfully drive the service business operations for your territory while working in collaboration with your customer and peers.
  • Benefits include competitive salary, 401K employer match, comprehensive health insurance, and tuition reimbursement.

Matching Summary

Match Score: 75

** KONE International is seeking a Service Operations Manager for their Beltsville, MD location. The ideal candidate will have over five years of experience in maintenance and supervisory roles, with a strong focus on safety, team development, and customer satisfaction. **

Salary

Base: $159,800.00 – $209,790.00; Bonus: KONE Annual Bonus plan at 15% Target Incentive; Benefits: Competitive salary, 401K Employer Match, Medical/Dental/Vision Insurance, Tuition Reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guidelines implementation and monitoring
  • Budget planning and control
  • Customer satisfaction management

Nice-to-have

  • Appetite for learning new technologies
  • Coaching technical supervisors to customer-oriented leaders
  • Collaborative culture and innovation
  • Continuous employee development focus

Key Requirements

  • 5+ years relevant maintenance expertise
  • Supervisory experience leading union represented workforce
  • Associates degree in related field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter