Cigna is seeking an Account Manager for their Express Scripts division, responsible for managing client relationships and ensuring client satisfaction and retention. The position requires a blend of strong communication, analytical skills, and project management experience, with a focus on delivering exceptional client service in a hybrid work environment
Job Summary
The Account Manager is responsible for ensuring clients and patients receive superior service.
Accountable for core service delivery for clients working cross-functionally with all operational.
The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention.
Matching Summary
Match Score: 85
Cigna is seeking an Account Manager for their Express Scripts division, responsible for managing client relationships and ensuring client satisfaction and retention. The position requires a blend of strong communication, analytical skills, and project management experience, with a focus on delivering exceptional client service in a hybrid work environment.
Salary
Base: 75,200 - 125,300 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, well-being programs, 401(k), company paid life insurance, tuition reimbursement, 18+ days PTO, paid holidays
Skills & Requirements
Must-have
Client relationship management
Superior client service
Proactive performance metric review
Cross-functional collaboration
Issue resolution
Nice-to-have
Anticipate client needs
Exceed client expectations
Promote upsell opportunities
Key Requirements
Bachelor’s degree or 11-14 years of experience
5-8 years relevant experience with Bachelor’s Degree
3-5 years relevant experience with Master’s degree