Team Lead

Amazon

United States
On-site
Manage a team
Facilitate flow of information
Resolve customer impacting issues
Amazon is seeking a Team Lead for its Operations Team, responsible for managing a team to optimize customer experience and business continuity. The ideal candidate will have a basic understanding of logistics, strong communication skills, and the ability to implement process improvements

Job Summary

  • Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
  • Responsibilities include, but are not limited to - Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

Matching Summary

Match Score: 85

Amazon is seeking a Team Lead for its Operations Team, responsible for managing a team to optimize customer experience and business continuity. The ideal candidate will have a basic understanding of logistics, strong communication skills, and the ability to implement process improvements.

Skills & Requirements

Must-have

  • manage a team
  • facilitate flow of information
  • resolve customer impacting issues
  • process improvements
  • performance metrics
  • data backed decisions

Nice-to-have

  • customer-obsessed innovator
  • basic understanding of logistics
  • written and oral communication

Key Requirements

  • basic understanding of logistics space
  • communicate clearly in written and oral form
  • pull data from numerous databases

Work Rights

Not specified

Tailored Resume

Cover Letter