Cluster Director Of Room

Hotel Chadstone Melbourne MGallery

Phu Quoc, Vietnam
On-site
Prepare and analyze monthly p&l
Monitor and handle guest complaints
Develop and maintain staff training programs
The Hotel Chadstone Melbourne MGallery is seeking a Cluster Director of Room for their Novotel Phu Quoc Resort in Vietnam. The ideal candidate will have a background in tourism and hospitality management, with at least three years of relevant experience, and strong leadership and communication skills

Job Summary

  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
  • Tour hotel daily, audit team members’ adherence to hotel policies and procedures in all phases of service and job functions.
  • Plan for future staffing needs, interview, select and recruit direct reports, and identify and develop team members with potential.

Matching Summary

Match Score: 85

The Hotel Chadstone Melbourne MGallery is seeking a Cluster Director of Room for their Novotel Phu Quoc Resort in Vietnam. The ideal candidate will have a background in tourism and hospitality management, with at least three years of relevant experience, and strong leadership and communication skills.

Skills & Requirements

Must-have

  • Prepare and analyze monthly P&L
  • Monitor and handle guest complaints
  • Develop and maintain staff training programs
  • Manage departmental budget and financial forecasts
  • Ensure highest standards of service quality

Nice-to-have

  • Anticipate sold-out situations
  • Propose strategies to increase revenue
  • Maintain high standard of personal appearance

Key Requirements

  • Minimum 3 years of relevant experience
  • Degree in Tourism & Hospitality Management
  • Excellent English language proficiency
  • Ability to speak other languages is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter