Saas Field Technician

Teledyne Technologies Incorporated

Not specified; benefits: salary sacrifice pension ...
Experience in cloud-based products or saas environments
Strong understanding of customer onboarding processes
Familiarity with cybersecurity requirements and data protection
The role ensures seamless onboarding, adoption, and ongoing operation of cloud solutions while acting as a central point of ownership

Job Summary

  • The role ensures seamless onboarding, adoption, and ongoing operation of cloud solutions while acting as a central point of ownership.
  • Employees will coordinate cybersecurity reviews, manage contractual requirements, and resolve customer support issues to enhance satisfaction.
  • Benefits include a salary sacrifice pension plan matching up to 7%, free life assurance, and 25 days of holiday plus public holidays.

Matching Summary

The role ensures seamless onboarding, adoption, and ongoing operation of cloud solutions while acting as a central point of ownership.

Salary

Not specified; Benefits: Salary sacrifice pension (up to 7% match), free life assurance (4x salary), 25 days holiday + 8 public holidays

Skills & Requirements

Must-have

  • Experience in cloud-based products or SaaS environments
  • Strong understanding of customer onboarding processes
  • Familiarity with cybersecurity requirements and data protection
  • Knowledge of contractual frameworks like MSAs and SLAs
  • Background in customer-facing roles or technical support

Nice-to-have

  • Strong communication and stakeholder management skills
  • Ability to manage multiple priorities effectively
  • Technical aptitude and problem-solving mindset
  • Experience driving process improvements in fast-paced environments

Key Requirements

  • Experience in cloud-based products or SaaS environments
  • Background in customer-facing roles or project coordination
  • Understanding of cybersecurity and contractual frameworks

Work Rights

Not specified

Tailored Resume

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