Student Services Specialist – The Hub, Enrollment Management

Carnegie Mellon University

Pittsburgh, PA, US
Hybrid (3 days on-campus)
Enrollment management services
Student financial aid process
Id card services operations
Carnegie Mellon University is seeking a Student Services Specialist for The HUB within Enrollment Management. The role involves providing support to students regarding enrollment processes and financial aid, requiring strong interpersonal skills and adaptability in a hybrid work environment

Job Summary

  • The HUB provides individualized, professional and highly efficient enrollment services to students and families.
  • The Student Services Specialist responds to questions regarding enrollment processes, financial aid, billing, and student accounts.
  • Carnegie Mellon offers comprehensive benefits including medical, retirement, tuition benefits, and paid time off.

Matching Summary

Match Score: 85

Carnegie Mellon University is seeking a Student Services Specialist for The HUB within Enrollment Management. The role involves providing support to students regarding enrollment processes and financial aid, requiring strong interpersonal skills and adaptability in a hybrid work environment.

Skills & Requirements

Must-have

  • Enrollment management services
  • Student financial aid process
  • ID Card Services operations
  • Collect check and scholarship payments
  • Provide on demand transcripts

Nice-to-have

  • Cross-cultural environment sensitivity
  • High level of integrity
  • Initiative and process improvement
  • Service-oriented approach

Key Requirements

  • Associate's degree required
  • Up to one year administrative experience
  • Customer service experience required
  • Pre-employment background check

Work Rights

Legally authorized to work

Tailored Resume

Cover Letter