Associate Technical Account Manager

Deputy

Sydney, Australia
On-site
Customer technical success
Customer engagement
Operational contributions
The Technical Account Manager (TAM) is an associate-level role responsible for delivering consistent, scalable technical success across Deputy’s customer base

Job Summary

  • The Technical Account Manager (TAM) is an associate-level role responsible for delivering consistent, scalable technical success across Deputy’s customer base.
  • You will manage a defined scope of customer relationships (e.g. a portfolio of Tier 3 customers or support a Tier 2 customer), while also helping to build and standardise the frameworks, playbooks, and processes that enable the TAM team to operate efficiently at scale.
  • When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

Matching Summary

The Technical Account Manager (TAM) is an associate-level role responsible for delivering consistent, scalable technical success across Deputy’s customer base.

Skills & Requirements

Must-have

  • Customer technical success
  • Customer engagement
  • Operational contributions
  • Programmatic contributions
  • Customer adoption and health

Nice-to-have

  • AI tools and thinking
  • Solutions that put people first
  • Empowered to use AI creatively

Key Requirements

  • Associate-level role
  • Defined scope of customer relationships

Work Rights

Not specified

Tailored Resume

Cover Letter