Base: $55,221 - $96,639; bonus/equity: not specifi...
Accessing public services education
Tracking and addressing complaints
Monitoring health safety and rights
The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders
Job Summary
The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders.
Responsibilities include assisting individuals and families with accessing public services while tracking, addressing, and monitoring high-level complaints regarding health and safety.
The role requires working closely with Local Management Entities, Managed Care Organizations, and community partners to ensure individuals receive necessary services and supports.
Matching Summary
The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders.
Salary
Base: $55,221 - $96,639; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, NCFlex program, paid leave
Skills & Requirements
Must-have
Accessing public services education
Tracking and addressing complaints
Monitoring health safety and rights
Engaging with diverse stakeholders
Nice-to-have
Knowledge of mental health systems
Experience with community resources
Bilingual Spanish and English skills
Key Requirements
Master's degree + 3 years experience OR Bachelor's + 5 years experience
State of North Carolina employee or layoff candidate eligibility
Criminal background check required for positions of trust
Work Rights
Must be State of North Carolina employee or eligible for reemployment consideration