Lead Operational Excellence Specialist

228

Operational excellence strategy
Operational excellence forums
Operational excellence kpis
Shape and drive our operational excellence vision across mission‑critical platforms and services

Job Summary

  • Shape and drive our operational excellence vision across mission‑critical platforms and services.
  • Partner with engineering, service owners and senior leaders to elevate operational performance, strengthen governance, and embed a continuous‑improvement mindset across the organisation.
  • Your work will directly support our licence to operate and help our teams deliver resilient, world‑class services to our global community.

Matching Summary

Shape and drive our operational excellence vision across mission‑critical platforms and services.

Skills & Requirements

Must-have

  • operational excellence strategy
  • operational excellence forums
  • operational excellence KPIs
  • operational excellence dashboard
  • ITSM best-practice operational behaviours
  • data-driven adoption metrics
  • culture of continuous improvement

Nice-to-have

  • servant leadership style
  • interpersonal and communication skills
  • stakeholder management
  • Agile environment experience
  • JIRA and Confluence familiarity
  • team player
  • self-motivation

Key Requirements

  • Strong, grounded Engineering (or similar) Experience
  • proven transformation experience
  • broad experience in developing, deploying and running technical services
  • familiarity with how 1st, 2nd and 3rd line of defense interoperate

Work Rights

Not specified

Tailored Resume

Cover Letter