Service Coördinator Fsm

KONE

Den Haag, Netherlands
Market conform salary; not specified; benefits: 41...
Hybrid
Strong organizational and communication skills
Experience with customer contact
Proficiency in ms office applications
The role serves as the critical link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs

Job Summary

  • The role serves as the critical link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs.
  • Candidates will utilize AI-powered FSM tools to optimize daily technician schedules and ensure timely execution of inspections and repairs.
  • KONE offers a competitive salary, 41 vacation days, hybrid working options across The Hague, Ede, or home, and extensive development opportunities.

Matching Summary

The role serves as the critical link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs.

Salary

Market conform salary; Not specified; Benefits: 41 vacation days; Lease a Bike; Insurance discounts; Gym discount

Skills & Requirements

Must-have

  • Strong organizational and communication skills
  • Experience with customer contact
  • Proficiency in MS Office applications
  • Ability to monitor and adjust daily planning
  • Full-time availability of 40 hours

Nice-to-have

  • Experience with Salesforce CRM system
  • Positive and service-oriented attitude
  • Ability to work under pressure
  • Knowledge of AI-driven FSM tools
  • Proactive problem-solving mindset

Key Requirements

  • MBO-4 level of education and thinking
  • Full-time availability required

Work Rights

Not specified

Tailored Resume

Cover Letter