Serveur (h/f)

Novotel Lyon Bron Eurexpo

Bron, France
On-site
Customer service excellence
Product knowledge
Teamwork and collaboration
You will be responsible for delighting our clients with constant attention, transforming their visit into a moment of happiness through your smile, kindness, and listening skills

Job Summary

  • You will be responsible for delighting our clients with constant attention, transforming their visit into a moment of happiness through your smile, kindness, and listening skills.
  • You will work hand in hand with the entire team, where mutual aid is a way of professional life, and you will be able to propose additional sales like desserts or house cocktails.
  • As part of the Grape Hospitality group, you will benefit from daily support, enriching training, and opportunities for national and international career development.

Matching Summary

You will be responsible for delighting our clients with constant attention, transforming their visit into a moment of happiness through your smile, kindness, and listening skills.

Skills & Requirements

Must-have

  • customer service excellence
  • product knowledge
  • teamwork and collaboration
  • upselling techniques
  • RSE commitments

Nice-to-have

  • professional demeanor
  • conflict management
  • dynamic environment
  • positive attitude

Key Requirements

  • Ability to analyze customer needs
  • Professional posture
  • Good interpersonal communication
  • Ability to manage conflicts
  • Ability to work in a dynamic environment

Work Rights

Not specified

Tailored Resume

Cover Letter