Cas Site Customer Service Representative

Johnson Matthey

Not specified
Technical or scientific knowledge
Product applications expertise
Supervisory responsibility for team
Johnson Matthey is seeking a Customer Service Representative to lead a team of technical Sales Support Representatives, fostering relationships with key customers and collaborating with sales and production teams. The role involves supervising a small to medium-sized team and requires strong technical knowledge and customer service skills

Job Summary

  • The role involves overseeing a team of technical Sales Support Representatives using general technical or scientific knowledge.
  • The incumbent will maintain ongoing relationships with key customers while interfacing regularly with sales staff and production.
  • Johnson Matthey is an equal opportunities employer that positively encourages applications from suitably qualified candidates.

Matching Summary

Match Score: 75

Johnson Matthey is seeking a Customer Service Representative to lead a team of technical Sales Support Representatives, fostering relationships with key customers and collaborating with sales and production teams. The role involves supervising a small to medium-sized team and requires strong technical knowledge and customer service skills.

Skills & Requirements

Must-have

  • Technical or scientific knowledge
  • Product applications expertise
  • Supervisory responsibility for team

Nice-to-have

  • Ongoing relationship management skills
  • Regular cross-functional interface
  • Adherence to defined policies

Key Requirements

  • Supervisory experience for small-medium team
  • General technical or scientific knowledge
  • Understanding of product applications

Work Rights

Not specified

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