Supervisor-desktop Services

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive benefi...
Supervise it field support staff
Desktop hardware and software knowledge
General networking and telephony environments
The position is responsible for supervising IT field support staff and processes that support desktops and end-user devices for the OSUWMC

Job Summary

  • The position is responsible for supervising IT field support staff and processes that support desktops and end-user devices for the OSUWMC.
  • This technical supervisory role requires fundamental knowledge of desktop hardware, software, printing, and general networking environments.
  • The university offers comprehensive employee benefits including retirement plans, health insurance starting day one, and paid parental leave.

Matching Summary

The position is responsible for supervising IT field support staff and processes that support desktops and end-user devices for the OSUWMC.

Salary

Not specified; Not specified; Comprehensive benefits include retirement, health, dental, vision, and paid leave

Skills & Requirements

Must-have

  • supervise IT field support staff
  • desktop hardware and software knowledge
  • general networking and telephony environments

Nice-to-have

  • experience with healthcare solutions integration
  • strategic planning for desktop services
  • subject matter expertise in IT methodologies

Key Requirements

  • Bachelor's degree in Computer Sciences or related field
  • 3 years of experience in IT Technology
  • Preferred certifications: ITIL Foundations, Six Sigma/LEAN, A+, Help Desk Manager, Desktop Manager

Work Rights

Not specified

Tailored Resume

Cover Letter