Operations Senior Analyst - Hih - Evernorth

TheCignaGroup LLC

Not specified (additional information needed for structuring)
Multi-component content configuration
Workflow efficiency enhancement
Quality assurance and testing
The Operations Senior Analyst role at Evernorth, a division of The Cigna Group, focuses on content configuration and operational excellence within the Enterprise Print & Distribution division. This position requires a strong analytical mindset, proficiency in content operations, and the ability to enhance workflow efficiency while collaborating with cross-functional teams

Job Summary

  • The Content Operations Senior Analyst is a key driver of content configuration, release execution, and operational excellence within Enterprise Print & Distribution.
  • You will lead multi‑component content set up and configuration, enhance quality and workflow efficiency, and operate with a high degree of independence and judgment.
  • Partner with operations, campaign teams, and technology groups to design validation steps, execute test plans, and confirm readiness before release.

Matching Summary

Match Score: 85

The Operations Senior Analyst role at Evernorth, a division of The Cigna Group, focuses on content configuration and operational excellence within the Enterprise Print & Distribution division. This position requires a strong analytical mindset, proficiency in content operations, and the ability to enhance workflow efficiency while collaborating with cross-functional teams.

Skills & Requirements

Must-have

  • multi-component content configuration
  • workflow efficiency enhancement
  • quality assurance and testing
  • SQL for data analysis
  • Microsoft Word and Excel proficiency

Nice-to-have

  • Customer Communication Platforms experience
  • continuous improvement mindset
  • collaboration with cross-functional teams
  • solving ambiguity with structure

Key Requirements

  • 3-5 years of relevant experience
  • Bachelor’s degree or equivalent experience
  • Demonstrated experience using SQL
  • Experience with Customer Communication Platforms is a plus

Work Rights

Not specified

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