It Support Associate

Nutrafol Hair

New York, United States
Base: $75,000 - $85,000 usd; bonus/equity: quarter...
On-site
1-3 years mixed mac pc environment experience
Ios and android device management
Google workspace administration
The role involves supporting a hybrid workforce across the U.S. while maintaining efficient tech platforms and communications tools

Job Summary

  • The role involves supporting a hybrid workforce across the U.S. while maintaining efficient tech platforms and communications tools.
  • Employees will assist everyone from brand new hires to the executive team with troubleshooting, software setup, and hardware procurement.
  • The company offers comprehensive benefits including free lunch twice a week, wellness stipends, and flexible PTO.

Matching Summary

The role involves supporting a hybrid workforce across the U.S. while maintaining efficient tech platforms and communications tools.

Salary

Base: $75,000 - $85,000 USD; Bonus/Equity: Quarterly Bonus Program eligible; Benefits: Comprehensive medical, dental, vision, 401K match, and various stipends

Skills & Requirements

Must-have

  • 1-3 years mixed Mac PC environment experience
  • iOS and Android device management
  • Google Workspace administration
  • Hybrid workforce IT support
  • Onboarding new employees with tech setup

Nice-to-have

  • Experience with Iru or Kandji MDM tools
  • Familiarity with Jira ticketing system
  • Knowledge of SASE security deployment
  • Passion for technology solutions
  • Strong people-oriented communication skills

Key Requirements

  • Minimum 1-3 years experience in mixed Mac & PC environments
  • Experience managing iOS and Android devices
  • Experience working with remote employees and logistics

Work Rights

Not specified

Tailored Resume

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