Service Advisor

Kia of Frisco Inc

Albany, NY, United States
$60,000-$100,000; not specified; competitive pyy
Initiating automotive services and repairs
Developing estimates
Writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Lithia offers competitive pay, medical, dental and vision plans, paid holidays & PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$60,000-$100,000; Not specified; Competitive pay

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Focused on earning customers for life
  • Team player
  • Exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license
  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter