Senior Success Guide - Spanish / German/ Portuguese - Marketing Cloud

Salesforce UK

Not specified; not specified; not specified
Spanish german or portuguese language fluency
4+ years relevant customer success experience
Salesforce administrator certification required
The role involves providing proactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products

Job Summary

  • The role involves providing proactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products.
  • Success Guides deliver 1:1 expert coaching sessions and ad-hoc success engagements to Premier and Signature Success customers.
  • The position requires leveraging AI and automation to provide the right recommendations at the right time for customer value realization.

Matching Summary

The role involves providing proactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Spanish German or Portuguese language fluency
  • 4+ years relevant customer success experience
  • Salesforce Administrator certification required
  • Marketing Cloud Email Specialist certification
  • HTML Javascript XML API technical knowledge

Nice-to-have

  • SQL database concepts understanding
  • Java PHP JavaScript AMP Script coding ability
  • Data Cloud certification preferred
  • Marketing Cloud Developer Certification
  • Experience with Core Personalization Intelligence

Key Requirements

  • Validated Trailhead Ranger Agentblazer Innovator status
  • Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Degree or equivalent relevant experience required
  • Consultative engagement style with C-Suite audiences
  • Ability to navigate complex customer requests

Work Rights

Not specified

Tailored Resume

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