Retail Customer Service Officer

Australia Post

Ballina, AU
Base: $35.01-$37.42 after 3 months; bonus/equity: ...
On-site
Customer sales and service transactions
Managing high value transactions
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • We’re delivering for the environment, for our communities, for our customers and for our people.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $35.01-$37.42 after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Team environment
  • Customer at the centre
  • Building rewarding relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Fit to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter