Front Office Specialist

Eyecareassociates

Decatur, AL, United States
On-site
First point of contact for patients
Administrative check-in/out responsibilities
Professional attitude with smiling greeting
The Front Office Specialist acts as the first point of contact to set the tone for a world-class Total Patient Experience

Job Summary

  • The Front Office Specialist acts as the first point of contact to set the tone for a world-class Total Patient Experience.
  • This role requires performing necessary administrative responsibilities to create a smooth check-in and check-out experience for patients.
  • Employees must double-check insurance authorizations to ensure completion and build accurate flow sheets while practicing urgency.

Matching Summary

The Front Office Specialist acts as the first point of contact to set the tone for a world-class Total Patient Experience.

Skills & Requirements

Must-have

  • First point of contact for patients
  • Administrative check-in/out responsibilities
  • Professional attitude with smiling greeting
  • Phone answering internal and external
  • Insurance authorization verification

Nice-to-have

  • Urgency in managing patient time
  • Building relationships with all patients
  • Delivering great service support
  • Smooth workflow execution

Key Requirements

  • Training to act as first point of contact
  • Ability to perform administrative duties
  • Professional demeanor and punctuality

Work Rights

Not specified

Tailored Resume

Cover Letter