Personal Banking Associate Trainee - Training Branch 9274
TD Bank
Surrey, British Columbia, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer relationship management
Financial needs assessment
Digital banking education
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
Matching Summary
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer relationship management
Financial needs assessment
Digital banking education
Transaction processing support
Work practice improvement recommendations
Nice-to-have
Can-do attitude
Dynamic and diligent influencer
Team effectiveness promotion
Sharing industry knowledge
Key Requirements
High School diploma or 1+ years relevant experience
Investment Funds Canada (IFC) or equivalent
Post-Secondary or Undergraduate degree preferred
Proficiency in MS Office and branch software
Knowledge of banking solutions and processes
Self-starter with strong administration skills
Strong communicator with customer experience skills