Technical Success Manager

Zscaler

Italy
Remote
5+ years customer-facing experience
Linux unix free bsd operating systems
Network troubleshooting ping traceroute mtr
This role guides customers through their Zero Trust journey as the central post-sales point of contact to maximize solution adoption

Job Summary

  • This role guides customers through their Zero Trust journey as the central post-sales point of contact to maximize solution adoption.
  • The company values a culture of execution centered on customer obsession, collaboration, ownership, and accountability with a bias for action.
  • Zscaler offers comprehensive benefits including health plans, parental leave, retirement options, and education reimbursement.

Matching Summary

This role guides customers through their Zero Trust journey as the central post-sales point of contact to maximize solution adoption.

Skills & Requirements

Must-have

  • 5+ years customer-facing experience
  • Linux Unix Free BSD operating systems
  • Network troubleshooting Ping Traceroute MTR
  • HTTP SMTP FTP DNS protocol knowledge
  • Product feature implementation experience

Nice-to-have

  • SASE SSE ZTNA cloud security technologies
  • Enterprise network architecture understanding
  • High level design and migration management
  • SAML LDAP OAuth authentication protocols
  • Open-source system administration skills

Key Requirements

  • 5+ years in customer-facing roles
  • Experience with Linux, Unix, and Free BSD
  • Knowledge of HTTP, SMTP, FTP, and DNS protocols
  • Troubleshooting network issues with standard tools

Work Rights

Not specified

Tailored Resume

Cover Letter