Customer Success, Program Management, Senior Manager

Salesforce

San Francisco, California, United States
Base: $143,400 - $216,900 annually; bonus/equity: ...
10+ years program management experience
Cross-functional team leadership
Agile methodology implementation
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within the Customer Success organization

Job Summary

  • The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within the Customer Success organization.
  • Salesforce is the #1 AI CRM where humans with agents drive customer success together, offering a culture where ambition meets action and innovation is a way of life.
  • The typical base salary range for this position is $143,400 - $216,900 annually, plus company bonus, incentive, equity, and comprehensive benefits.

Matching Summary

The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within the Customer Success organization.

Salary

Base: $143,400 - $216,900 annually; Bonus/Equity: Includes company bonus, sales incentives, and equity; Benefits: Medical, dental, vision, 401(k), paid parental leave, and more

Skills & Requirements

Must-have

  • 10+ years Program Management experience
  • Cross-functional team leadership
  • Agile methodology implementation
  • Executive stakeholder management
  • Global team collaboration

Nice-to-have

  • Scrum Master certification (CSM)
  • PMI or PrMI certification
  • Strong problem-solving mindset
  • Fearless decision-making skills
  • Self-starter with minimal guidance

Key Requirements

  • 10+ years of Program Management experience
  • Proven experience in highly matrixed environments
  • Experience working with global teams across multiple cultures
  • Ability to establish credibility with senior executives
  • Scrum master certification (CSM) or PMI/PrMI preferred

Work Rights

Not specified

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