Technical Support Associate

Gong.io

Salt Lake City, United States
Hourly range: $27.41 - $32.70; bonus/equity: not s...
On-site
Exceptional customer support experience
Strong communication skills
Proactive problem-solving mindset
Gong empowers revenue teams to improve productivity and drive growth

Job Summary

  • Gong empowers revenue teams to improve productivity and drive growth.
  • As a Technical Support Associate, you'll create exceptional support experiences for customers.
  • Gong offers a variety of benefits including flexible vacation time and mental health support.

Matching Summary

Gong empowers revenue teams to improve productivity and drive growth.

Salary

Hourly range: $27.41 - $32.70; Bonus/Equity: Not specified; Benefits: Medical, dental, vision plans

Skills & Requirements

Must-have

  • Exceptional customer support experience
  • Strong communication skills
  • Proactive problem-solving mindset

Nice-to-have

  • Familiarity with telephony tools
  • Exposure to Salesforce and APIs
  • Eagerness to learn new technologies

Key Requirements

  • Technical degree recently completed
  • Self-motivated and eager to learn
  • Detail-oriented and organized

Work Rights

Not specified

Tailored Resume

Cover Letter