Customer Banking Specialist - Whitford (18.75hr/week)

Commonwealth Bank

Whitford, , Australia
Customer transaction needs
Financial health checks
Personal loan applications
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
  • Complete Financial Health Checks, perform interviews, and process applications for personal loans, credit cards, and associated products.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer transaction needs
  • Financial Health Checks
  • Personal loan applications
  • Community event participation
  • Adhere to bank procedures
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • See the big picture
  • Holistic customer solutions
  • Genuine passion for the customer

Key Requirements

  • Part-time availability
  • Predetermined roster availability
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter