Customer Success Manager

Bannerflow

Stockholm, Sweden
Not specified; not specified; not specified
On-site
4+ years customer success management experience
Enterprise customer portfolio management
Product adoption and value realization
Bannerflow is seeking a Customer Success Manager to support enterprise customers in maximizing their use of the Creative Intelligence Platform. The role emphasizes relationship-building, strategic project management, and driving customer satisfaction while being part of a dynamic and collaborative culture

Job Summary

  • The role involves managing a portfolio of approximately 25 enterprise customers to ensure successful onboarding and high satisfaction levels.
  • You will drive revenue growth by leading strategic conversations, executing account plans, and identifying upsell opportunities with senior stakeholders.
  • Bannerflow offers a passionate culture with team activities, hackathons, and a focus on AI-driven innovation across all teams.

Matching Summary

Match Score: 85

Bannerflow is seeking a Customer Success Manager to support enterprise customers in maximizing their use of the Creative Intelligence Platform. The role emphasizes relationship-building, strategic project management, and driving customer satisfaction while being part of a dynamic and collaborative culture.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years Customer Success management experience
  • Enterprise customer portfolio management
  • Product adoption and value realization
  • Strategic quarterly business reviews
  • Upselling and negotiation skills
  • Data analysis for actionable insights

Nice-to-have

  • SaaS industry exposure
  • Additional language proficiency
  • Entrepreneurial spirit and risk-taking
  • Collaborative team culture fit
  • AI transformation journey participation

Key Requirements

  • 4+ years in Customer Success roles
  • Experience in SaaS industry preferred
  • Strong English communication skills

Work Rights

Not specified

Tailored Resume

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