Credit Welfare Agent

Octopus Energy

Sheffield, GB
On-site
Compassionate and resilient personality
Field-based lone working capability
Strong listening and communication skills
Octopus Energy is seeking compassionate and resilient individuals for the role of Credit Welfare Agent in Sheffield. This position involves conducting welfare-focused home visits to assist customers in debt, helping them establish sustainable repayment plans while offering support and communication

Job Summary

  • You will be completing welfare-focused home-visits to customers in debt.
  • The role involves gathering information and helping customers set up sustainable repayment plans.
  • This is a primarily field-based position requiring resilience and compassion.

Matching Summary

Match Score: 85

Octopus Energy is seeking compassionate and resilient individuals for the role of Credit Welfare Agent in Sheffield. This position involves conducting welfare-focused home visits to assist customers in debt, helping them establish sustainable repayment plans while offering support and communication.

Skills & Requirements

Must-have

  • Compassionate and resilient personality
  • Field-based lone working capability
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset
  • Ability to handle stressful situations
  • Desk-based phone interaction experience

Key Requirements

  • Must be willing to work alone in the field
  • Experience with debt or financial services preferred

Work Rights

Not specified

Tailored Resume

Cover Letter