Representative, Specialty Pickup Retail Recovery

CVS Health

Monroeville, PA, United States
Base: $17.00 - $28.46 ph; bonus/equity: eligible f...
Customer service experience
Phone communication skills
Windows based computer experience
The role involves making outbound and inbound calls to retail stores and patients to manage timely returns or pickups of specialty medications

Job Summary

  • The role involves making outbound and inbound calls to retail stores and patients to manage timely returns or pickups of specialty medications.
  • The position is essential for managing SPAR orders to prevent regulatory and financial losses to the company.
  • CVS Health offers competitive wages, comprehensive benefits including medical plans, 401(k) with matching, employee stock purchase plan, and wellness programs.

Matching Summary

The role involves making outbound and inbound calls to retail stores and patients to manage timely returns or pickups of specialty medications.

Salary

Base: $17.00 - $28.46 per hour; Bonus/Equity: Eligible for bonus, commission or short-term incentive; Benefits: Comprehensive medical, 401(k), stock purchase, wellness programs

Skills & Requirements

Must-have

  • Customer service experience
  • Phone communication skills
  • Windows based computer experience
  • Attention to detail and accuracy
  • Ability to lift up to 50 pounds

Nice-to-have

  • Teamwork skills
  • Ability to work independently
  • Organizational and interpersonal skills

Key Requirements

  • At least one year customer service or healthcare experience
  • Six months computer experience in Windows system
  • PA Pharmacy Technician State License

Work Rights

Not specified

Tailored Resume

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