Minimum 2 years high end customer service experience
Willing to work non-traditional business hours
FanDuel Group is seeking a VIP Account Manager in Illinois to manage high-net-worth clients for their online casino and sportsbook. The ideal candidate should have experience in high-end customer service and a passion for the online gaming industry
Job Summary
The role involves managing a portfolio of high-net-worth customers to build strong relationships and increase loyalty.
Employees must ensure that Compliance and Responsible Gaming ideals are at the heart of all operations while delivering tailored rewards.
The company offers comprehensive benefits including health plans, generous paid time off, and a 401k with up to a 5% match.
Matching Summary
Match Score: 85
FanDuel Group is seeking a VIP Account Manager in Illinois to manage high-net-worth clients for their online casino and sportsbook. The ideal candidate should have experience in high-end customer service and a passion for the online gaming industry.
Salary
Base: $74,000 - $101,200 USD; Bonus/Equity: Annual bonus and long-term incentive opportunities available; Benefits: Medical, vision, dental, life insurance, 401k match
Skills & Requirements
Must-have
Knowledge of online gaming industry essential
Minimum 2 years high end customer service experience
Willing to work non-traditional business hours
Nice-to-have
Business to Customer Sales experience preferred
Understanding of Marketing processes preferred
Passionate about providing top level service
Key Requirements
Minimum 2 years experience in high end customer service
Excellent analytical skills and experience with Excel