Senior Specialist, Business Analyst – Customer Master Data (mdm)
29
Hyderabad, India
Hybrid
Master data management (mdm)
Customer master data processes
Standard operating procedure (sop) development
This role is crucial in defining, governing, and enabling the processes that ensure the integrity, quality, security, and compliance of customer master data for a global healthcare biopharma company
Job Summary
This role is crucial in defining, governing, and enabling the processes that ensure the integrity, quality, security, and compliance of customer master data for a global healthcare biopharma company.
You will lead cross-functional workshops to translate business use cases into scalable data solutions while ensuring alignment with enterprise data governance strategy.
The position requires acting as an escalation point for complex data issues and driving continuous improvement initiatives to optimize data quality and operational efficiency.
Matching Summary
This role is crucial in defining, governing, and enabling the processes that ensure the integrity, quality, security, and compliance of customer master data for a global healthcare biopharma company.
Skills & Requirements
Must-have
Master Data Management (MDM)
Customer Master Data processes
Standard Operating Procedure (SOP) development
User Acceptance Testing (UAT) leadership
Requirements elicitation and documentation
Data quality management frameworks
Nice-to-have
Pharmaceutical industry experience
Veeva CRM familiarity
Informatica MDM platform knowledge
Agile methodology application
Stakeholder relationship management
AI-ready data objectives alignment
Key Requirements
Bachelor's degree in Computer Science, IT, or Business
7+ years of experience as a Business Analyst
Experience in Master Data Management or Data Governance domains
Proven track record in requirements elicitation and UAT leadership