This role supports the Head of Lending Fraud by managing fraud engagements with product owners and influencing product control designs focused on customer experience and fraud resolution
Job Summary
This role supports the Head of Lending Fraud by managing fraud engagements with product owners and influencing product control designs focused on customer experience and fraud resolution.
The position involves translating strategies into actionable goals and executing projects aligned with Group Fraud Strategic objectives, including tracking performance measures and control systems.
The role fosters a culture of continuous improvement by driving business process reengineering and pioneering strategic and operational efficiencies.
Matching Summary
This role supports the Head of Lending Fraud by managing fraud engagements with product owners and influencing product control designs focused on customer experience and fraud resolution.
Skills & Requirements
Must-have
fraud trend analysis and resolution
stakeholder engagement and management
fraud management systems oversight
business operations and demand management
fraud intelligence communication
Nice-to-have
continuous improvement culture
strategic opportunity identification
collaborative cross-functional partnership
industry networking and relationship building
Key Requirements
Bachelor's degree in Law, Military Science or Security
Experience in fraud strategy and business operations
Knowledge of regulatory requirements and industry standards