Tricare Beneficiary Services Representative - Sigonella, Italy

Leidos

Sigonella, Italy
Base: $32,000 annual; bonus/equity: not specified;...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
Leidos is seeking a TRICARE Beneficiary Services Representative in Sigonella, Italy, to support active-duty military members and their families by providing essential beneficiary education and enrollment services. The role requires a background in customer service and offers the opportunity to make a meaningful impact within the military healthcare system

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Sigonella, Italy.
  • The position requires processing complex beneficiary data, managing Primary Care Manager updates, and ensuring strict adherence to HIPAA regulations.
  • Leidos seeks a proactive professional who can disrupt the status quo while delivering high-quality customer support for the Defense Health Agency.

Matching Summary

Match Score: 75

Leidos is seeking a TRICARE Beneficiary Services Representative in Sigonella, Italy, to support active-duty military members and their families by providing essential beneficiary education and enrollment services. The role requires a background in customer service and offers the opportunity to make a meaningful impact within the military healthcare system.

Salary

Base: $32,000 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • Data entry and management

Nice-to-have

  • TRICARE Overseas Program familiarity
  • MHS Genesis system experience
  • Self-starter independent worker
  • Presentation delivery ability
  • Military healthcare background

Key Requirements

  • Bachelor's degree or equivalent experience
  • U.S. Citizenship required
  • SOFA/Command-Sponsored status
  • Missione Visa and Soggiorno permit
  • ADP IT III clearance eligibility

Work Rights

Must have US citizenship and SOFA/Command-Sponsored status

Tailored Resume

Cover Letter