Tenancy Services Consultant

Campions Group

Tower Bridge, London, United Kingdom
Base: £30,000-35,000 py; bonus/equity: not specifi...
On-site
Housing act legislation knowledge
Annual rent review experience
Section 13 notice issuance
Chestertons Group is seeking a Tenancy Services Consultant to join their established team at their Tower Bridge office. The ideal candidate will have a strong understanding of tenancy processes, excellent customer service skills, and a detail-oriented mindset

Job Summary

  • The role serves as the primary point of contact for tenants and landlords ensuring a smooth, compliant, and customer-focused experience throughout the entire tenancy lifecycle.
  • Candidates will be responsible for providing expert advice on Housing Act legislation, overseeing annual rent reviews, and managing non-Housing Act tenancy renewals.
  • The company offers a competitive benefits package including an employee assistance programme, health cash plan, and birthday leave alongside a salary between £30,000 and £35,000.

Matching Summary

Match Score: 85

Chestertons Group is seeking a Tenancy Services Consultant to join their established team at their Tower Bridge office. The ideal candidate will have a strong understanding of tenancy processes, excellent customer service skills, and a detail-oriented mindset.

Salary

Base: £30,000-35,000 per annum; Bonus/Equity: Not specified; Benefits: Employee assistance programme, holiday allowance, charity matching, eye care contribution, flu vouchers, birthday leave, health cash plan

Skills & Requirements

Must-have

  • Housing Act legislation knowledge
  • Annual rent review experience
  • Section 13 notice issuance
  • Tenant and landlord relationship management
  • Complex tenancy handling

Nice-to-have

  • London lettings market enthusiasm
  • Corporate tenancy arrangements
  • Short-let experience
  • High-value property management
  • Objection handling skills

Key Requirements

  • Prior experience in tenancy or lettings role
  • Strong understanding of tenancy processes
  • Proficiency with tenancy and CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter